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Group Class Policies



  • Cancellations 10 days prior to the start of class will be given a refund minus a $15 processing fee. 

  • Cancellation within 10 days of the course start date will result in you forfeiting 50% of your registration fee.  There will be no tuition refund once class has started.

  • If an emergency arises (such as a sick or injured dog, a personal injury / sickness, or other family emergency), please contact us as soon as possible to start a conversation.  You can email or call us at 978-464-0429.  We may have options available instead of a cancellation.


Missing / Late to Class


  • We allow up to 1 make up session per course.

  • If you can’t attend class, or will be late, please email your instructor.

  • Check our Facebook page and your email inbox for any weather-related cancellations.

  • Please do not bring a sick or injured dog to class.  If your dog is sick or injured, please contact us by sending an email to or calling us at 978-464-0429.




  • Transfer to another course or private lessons that are requested 10 or more days prior to the course start date are granted without a transfer fee.  Transfers within 10 days will be charged a $40 fee if we can not fill the course spot. 


Females in Heat


  • Females in heat are welcome to attend class as long as they wear panties.

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