Group Class Policies

Cancellations

 

• Cancellations 10 days prior to the start of class will be given a refund minus a $15 processing fee. 

• Cancellation within 10 days of the course start date will result in you forfeiting your registration fee unless we can fill your spot before the class starts.  There will be no tuition refund once class has started.

• If an emergency arises (such as a sick or injured dog, a personal injury / sickness, or other family emergency), please contact us as soon as possible to start a conversation.  You can email Jen@TheRightPaw.com or call us at 978-464-0429.  We may have options available instead of a cancellation.

 

Missing / Late to Class

 

• We allow up to 1 make up session per course.

• If you can’t attend class, or will be late, please email your instructor.

• Check our Facebook page and your email inbox for any weather-related cancellations.

• Please do not bring a sick or injured dog to class.  If your dog is sick or injured, please contact us by sending an email to Jen@TheRightPaw.com or calling us at 978-464-0429.

 

Transfers

 

• Transfer to another course or private lessons that are requested 10 or more days prior to the course start date are granted without penalty.  Transfers within 10 days may result in you forfeiting your registration fee if we can not fill the course spot. 

 

Females in Heat

 

• Females in heat are welcome to attend class as long as they wear panties and are not in standing heat.

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Sick Dogs

 

• If your dog is coughing, lame, lethargic, has diarrhea, etc. please do not bring them to class.  Notify your instructor via email.  You are welcome to attend class without your dog,

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